Things are not improving around here

Today began with a big leaking heat-exchanger (for people that know this machine: after opening valve D, the fresh air input for mode 4, a big gush of water came out). Also the powersupply is not right, they connect all neutrals to the earth here, and say that must be done because of government regulations...........Anyway, if there really was an electrical earth here this should not be a problem. But the earth they have is also.......floating.........They better hit a big pin deep in the ground otherwise it won't work. But we will go on and see what we can make of it.